PREORDERS are done as a courtesy
We want to make sure you can get the first opportunity to buy from our store.
Not to make you upset with us or frustrate you
so PLEASE READ CAREFULLY
 
 As a courtesy, when New Items are introduced, we offer PREORDER on
these new items.Stock can become a  problem and are often in limited supply.
 Pre ordering your items guarantees you get one out of our first shipment & we ship your item(s) to you
the moment the NEW product arrives when all PREORDERS on your order are in and the order can ship in full.
We ship orders out in the sequence they are placed.
First orders in are first out.
 
WE DO NOT HAVE TIME TO SEND INDIVIDUAL EMAILS
REGARDING UPDATES PLEASE contact us if you wish to
know an update we will always answer within a few hours
 
YOU MAY NEED TO HAVE PATIENCE IF YOU PREORDER!
some items take 4-12+ weeks to come in you can email us
at any time for an update.  We do not have time to update you sorry
ALL PREORDERS WILL BE CHARGED WHEN ORDERED!

ALL PREORDERS are NON REFUNDABLE!!!
 
WE DO NOT HAVE CONTROL OVER DELAYS IN PREORDERS SHIPPING
Sometimes items are not yet finished from the manufacturer.
This can cause huge delays.  
We immediatly remove PREORDER from the description when the item is in stock.
USUALLY Preorders ship within 4-12 weeks

1. Applicability
1.1 These General Conditions apply to all orders / purchases and offers from Chantal Dolls Alley and all Chantal Dolls Alley agreements where these Terms and Conditions parties have not expressly and in writing.
1.2 If the Client refers to its terms, those terms do not apply unless expressly written by Chantal Dolls Alley is agreed
1.3 Of the these Terms and Conditions may only be waived if expressly agreed in writing and in which case the other provisions of these Terms and Conditions remain in full force.
1.4 The acceptance of an offer or the making of an order means that the Customer the applicability of these General Terms.
Under 1.5 Customer shall mean any visitor to the website and shop each than any natural or legal person with Chantal Dolls Alley in a contractual relationship of any kind or heated.
1.6 Chantal Dolls Alley reserves the right to change these Terms from time to time to modify or supplement. 1.7 The use of the Internet site of Chantal Dolls Alley and placing an order the Customer accepts these Terms and Conditions and all other rights and obligations as listed on the website.
1.8 Chantal Dolls Alley is empowered to make use of intermediaries and other third parties in the implementation of an agreement with the Customer. These Terms and Conditions in this case also fully applicable

2. Offers agreements
2.1 All offers and webacties Chantal Dolls Alley are free and while stocks last. 2.2 Chantal Dolls Alley expressly reserves the right to change prices, particularly when based on (legal) requirements is necessary.
2.3 An agreement is established when the order of a mandate by the Customer by e-mail is sent to the email address specified by Customer. Customer and Chantal Dolls Alley expressly agree that use of electronic communication constitute a valid contract is established once the order is sent to Customer. The electronic files of Chantal Dolls Alley shall apply as the law allows, as a presumption of evidence.
2.4 Information, images, oral communications, telephone or email and statements etc. relating to all items and the main characteristics of the products as accurately as possible (again) or done.
Chantal Dolls Alley does not guarantee that all items and products with the full information so consistent. Exceptions can not, in principle, give rise to damages and / or dissolution.

3. Prices and payments
3.1 All Chantal Dolls Alley prices are expressed in Euros, including 19% VAT. Excluding shipping and handling fee, unless otherwise specified or agreed in writing. Price changes and typographical errors reserved.
3.2 The height of the shipping and handling fee on the web site and apply to shipments within the region? S and countries. In the case of certain payment methods apply additional conditions for the delivery method and associated costs. This is clearly communicated to the Customer.
3.3 Special offers are only valid for the duration indicated on the website relating to this special offer.
3.4 Chantal Dolls Alley can not be held if it offers Customer, to term of reasonableness and fairness in society prevailing views had properly understood that the offer or any part thereof, a manifest mistake or slip contains.
3.5 Offers are not automatically reorders.


4. Order
4.1 If Chantal Dolls Alley Articles on stock are sent within three working days after receiving payment: The above delivery times are indicative and shall never as a deadline. Exceedance of any delivery, the Customer is not entitled to compensation or the right to cancel the order or agreement, unless the rules governing the delivery is such that the Customer can not reasonably be required by the Client Agreement in late. The customer is then entitled to cancel the order or to dissolve the agreement where necessary. Already paid funds will be returned.
4.2 If a product is temporarily out of stock will be ordered by the Customer will be indicated when the product is available or will be offered a solution. Delays will be the Customer by email or telephone reported.
4.3 Delivery takes place on the seller during the preparation of the address. 4.4 For deliveries abroad may apply


5. Retention of
5.1 The ownership of products is only about if the customer what the customer under any contract to Chantal Dolls Alley is due, has paid.
The risk in respect of products already at the time the products by Chantal Dolls Alley to the carrier are made available.
If the Customer defaults products receiving it, the resulting damages and costs for his / her account. This also applies to the denial of cash items, in which case the Customer is obliged to charge shipping and handling costs to be reimbursed.
Any returns to Chantal Dolls Alley shall be borne by the Customer and to free and written reasoned done.

6. Barter and right
6.1 The Customer is obliged to supply products to carefully examine whether the products meet the agreement. The Customer must take into account small size and color differences of the Internet site displayed products.
If the products do not meet the requirements, you should Chantal Dolls Alley as soon as possible and in any case within eight days after delivery, after finding at least reasonably possible, and justified in writing to the Commission.
6.2 If it is demonstrated that the products do not meet the requirements, has Chantal Dolls Alley choose the products returned them replaced by new products or the invoice value thereof refunded.
6.3 If the Customer uses the law as stated in the previous paragraph, it shall Chantal Dolls Alley ensure repayment within 14 days of the Customer to Chantal Dolls Alley amount paid minus the shipping and packaging costs!
6.4 The costs for any returns to Chantal Dolls Alley shall be borne by the Customer and to free and written reasoned done.
The exchange of items will Chantal Dolls Alley within 2 business days after receipt of the articles provide for exchange of the Articles to call Customer. The return to / from Customer on behalf of Chantal Dolls Alley.
6.5 Articles in the offer can not be exchanged. This includes items specifically for the customer ordered or manufactured! These can not be returned or exchanged for free!


7. Liability 7.1 Chantal Dolls Alley is never obliged to pay any compensation to the Customer or others, unless there is intent or gross negligence on the part of Chantal Dolls Alley. Chantal Dolls Alley is never liable for consequential or consequential loss, indirect damage and loss of profit or turnover.
7.2 If Chantal Dolls Alley, for whatever reason, is bound to compensate any damage or damages will not exceed an amount equal to the invoice value to the product or service which the damage was caused.
7.3 It is possible that Chantal Dolls Alley on its Internet site includes links to other Internet sites that may be interesting or informative for the visitor can be. Such links are purely informative. Chantal Dolls Alley is not responsible for the content of the website referred to or the use that can be made.


8. Force Majeure 8.1 In case of force majeure, Chantal Dolls Alley not kept its commitments to the customer to meet or the obligation is suspended for the duration of the force majeure. 8.2 Force majeure shall mean any circumstance independent of its will, thus fulfilling its obligations to the Customer wholly or partially prevented.
Those circumstances include strikes, fires, business disturbances, power failures, no or non-timely delivery by suppliers or other third parties brought in and the absence of any government to obtain a license.
Also, the mean interference in a force majeure (telecommunications) or network connection or communication systems used and / or at any time not available from the website.

9. Intellectual property
9.1 The Customer acknowledges that all intellectual property rights of displayed information, graphics, communications or other expressions concerning the products and / or the internet site owned by Chantal Dolls Alley, its suppliers or other copyright holders.
9.2 Under Intellectual Property Rights means patent, copyright, trademark, designs and design rights and / or other (intellectual property) rights, which includes whether or not patentable technical and / or commercial know-how, methods and concepts.
9.3 The Customer is prohibited to use, including making changes, of intellectual property rights as described in this article, such as reproduction, without the express prior written consent of Chantal Dolls Alley, its suppliers or other claimants, except the purely is private? use in relation to the product itself.


10. Privacy
10.1 The information provided by the Customer shall be sent by Chantal Dolls Alley confidential and used for the following purposes:
- Processing the order, payment and delivery at the correct delivery address
- Promoting the usability of the site
- The ability to make (personal) offers and promotions or provide you relevant information or news
10.2 Chantal Dolls Alley taking the applicable privacy regulations and legislation in eight.
10.3 Chantal Dolls Alley does not provide customer information to third parties.


11. Applicable law and competent court
11.1 All rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, and these Terms and Conditions, is exclusively Dutch law.
11.2 The applicability of the Vienna Sales Convention is expressly excluded.
11.3 All disputes between parties will be submitted to the competent court in the Netherlands.


12 Miscellaneous
12.1 Chantal Dolls Alley is located in MAASSLUIS. Chantal Dolls Alley is registered with the Chamber of Commerce under number 24449087. VAT number: NL127042866B01
12.2 Please send all correspondence to the email address as indicated on the website.
12.3 Where Chantal Dolls Alley for short or long time whether or not implied deviations from these Terms and Conditions are accepted, let that affect her right to demand immediate and strict compliance with these Terms and Conditions. The customer is never any right to apply based on the fact that Chantal Dolls Alley these Terms and Conditions apply smoothly.


13 Images
13.1 All drawings, data on weights, dimensions, colors, etc. included on our website, leaflets and flyers, are only approximate and can not cause damages and / or its dissolution.
13.2 All or on behalf of Chantal Dolls Alley made designs, images, etc. remain the property of Chantal Dolls Alley and without the express written consent can not be copied or otherwise duplicated, or to third parties or displayed in any way.


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